At that time, she was working with cancer patients, helping them deal with everyday struggles and the traumatic period in their fight against cancer. Seeing how emotionally taxing the hair loss was for her patients inspired her to start developing DigniCap®.
The close fit of the cap enabled the circulating coolant to come in close contact with the patient's scalp. This reduced the risk of air pockets forming between the cap and the scalp, which would negatively impact treatment results. The product was later given the name DigniCap®.